We guarantee 99.9% service uptime on all hosting plans. Should we fail to deliver this for any given calendar month, your account will be refunded a pro-rated amount for the duration of excessive downtime with given proof of downtime to server. If you are using the server for web hosting, we’d suggest using Pingdom.com to give reports for calendar months.
Operating Systems that can instantly be installed
- CentOS 5 x86
- CentOS 5 x86_64
- CentOS 6 x86
- CentOS 6 x86_64
- CentOS 7 x86_64
- Debian 6 x86
- Debian 6 x86_64
- Debian 7 x86
- Debian 7 x86_64
- Fedora 17 x86
- Fedora 17 x86_64
- Scientific Linux 6 x86
- Scientific Linux 6 x86_64
- Suse 13.1 x86
- Suse 13.1 x86_64
- Ubuntu 12.04 x86
- Ubuntu 12.04 x86_64
- Ubuntu 14.04 x86
- Ubuntu 14.04 x86_64
Location of Servers
All servers are located in Los Angeles, CA
Ports that are open by default
All ports but 25 is open. So no emails may be sent with port 25. 587 is open though.
You may utilize our services for the following, but not limited to:
- Gameservers (Including Minecraft) (must email me for approval)
- Video streaming
- BitTorrent Sync (personal usage only)
Activities that adversely affect or disrupt our services, other users of our services, and our affiliates, are prohibited.
- Sending Denial of Service (DoS) attacks
- IRC usage responsible for attacks against our services
- Port scanning
- TOR exit nodes
- CPU-intensive mining applications (on VPS and shared hosting)
- IP spoofing
- Torrent or Peer-to-Peer Downloading or Uploading
- Nested Virtualization (i.e. QEMU inside a VPS)
Failing to comply with our AUP may result in your service being suspended and/or your account being terminated without you receiving a refund.
All account plans come with a predetermined amount of traffic allowance. You will be provided with login details to a control panel to track your traffic allowance usage. Should you exceed your traffic allowance, your service will be automatically suspended. You may purchase additional bandwidth at anytime by contacting us via email.
Money Back Guarantee
We provide new accounts with a three (3) day money-back guarantee on shared and VPS services from purchase date if you use a credit card or PayPal. We can’t offer a refund if you use an Altcoin, or Bitcoin for payment. After that we can only give you email support. We do not give control panel, or any support with third party software. Our job is not to fix the software issues you may have with software you install. Our job is to keep the server online and operating for you to use. This let’s use offer you the server at a cheaper price by not having a huge team waiting to fix your software, and just focus on keeping the server online.
Limitation of Liability
We are in no way responsible for data loss, time lost, income or any other resource due to faulty backups or non-existent backups. While our servers run enterprise hardware and we take every measure of redundancy possible, it is the clients responsibility to ensure offsite backups.
Gmail is the best way to contact me! I answer, like, sometimes instantly. You can also message me on the Google Hangouts with that email. I will normally reply though within 24 – 48 business hours.